Prepare your stay
List of documents to provide to facilitate your admission to the clinic
- your ID
- your insurance card and insurance contract
- your medical reports and test results
- your usual medicines including the last treatments in progress
- Your luggage
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The clinic has agreements with most of the major insurers, which can
thus guarantee your stay in private or semi-private, according to your contract.
In the event that your insurance covers only part of your
stay, the financial terms will be sent to you before your arrival.
A security deposit will be requested.
We also welcome patients who do not have Swiss insurance, each request being the subject of a quote.
Visiting times are set to allow the organization of your care and your rest: every day from 11:00 a.m. to 8:00 p.m.
We thank you for ensuring that these schedules are respected for the peace of our patients and the smooth running of the care. If you want to share a meal (lunch or dinner) with one of your relatives or friends, you just have to make a request the day before at reception.
Treat your loved one by offering them a moment of relaxation with our gift vouchers.
Yoga session, massage in our wellness area or access to the SPA, these gift vouchers are available at reception*.
For more information on the terms and prices of these gift vouchers, the clinic reception is available on +41 (0) 22 363 20 20.
*Personalized and non-transferable gift vouchers, valid for the duration of the patient’s stay, non-refundable and non-extendable.
Prepare your discharge
The day of discharge is decided in consultation with you and your doctor. All administrative and medical documents will be given to you by the nurse.
The invoice will be sent directly to your insurance.
Telephone calls, drinks in the room or at the bar or any other expense not covered by your insurance will have to be paid on site on the day of your outing.